2009 Patient Satisfaction Results

At RAS we conduct company-wide patient satisfaction surveys annually. Our high rankings in customer service, comfort, convenience and technology speak for themselves.  If you have recently visited one of our sites, please tell us about your last experience with RAS by filling out our online survey.

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Here's what Our Diagnostic Imaging Patients are Saying ...

  • "A wonderful experience, so kind, made me feel comfortable."
  • "Excellent, friendly, professional staff!" -"Great first mammogram experience!"
  • "Having been through the experience of a breast tumor (detected early at this facility), I am extremely grateful to the RAS doctors and the compassionate staff."
  • "Thank you so much for making this a comfortable experience."
  • "Best medical facility in town!"
  • "Your treatment and professionalism have been tops. Your caring staff is so nice to come back to - and all of it is much appreciated. I would say you are outstanding."
  • "I was very happy that I didn't have to wait long. People (staff) are very nice."
  • "Excellent service and care."
  • "Informational, knowledgeable with my health issues. I deal with a lot of doctors testing facilities, nursing staffs; Too bad they aren't all as nice as they are here."
  • "Excellent experience! Tech was very comforting, professional. I would definitely recommend to others."
  • "The efficiency with which this facility is run is most commendable. You move a great deal of people thru here on a daily basis."
  • "It all runs so smoothly. Good job!"
  • "Excellent service and a beautiful facility."
  • "I have really bad claustrophobia. The Tech gave me some suggestions for relaxation during the procedure. I was able to get through the procedure without too much stress. Thank you!"
  • "Your friendly staff made what could have been a very tense experience, very relaxing and comforting. Thank you!"

 

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Here is What Our Radiation Oncology Patients are Saying ...

  • "I could not ask for better treatment than I am receiving at the RAS radiation oncology center. You have an outstanding crew in the radiation room."
  • "The physicians and therapists could not have been more supportive. On a scale of 1-10, I'd rate them 11!"
  • "My overall experience has been of a positive nature. Personnel attitudes are all eager to help in an expeditious manner."
  • "Wonderful people, real pros! Lots of support. Everyone really helped me out emotionally. Thank you."
  • "Everyone talks to me like a friend, not like a "number" or a "client". I am called by first name, like you know me."
  • "The doctors & staff here are wonderful. They all make a rough time in someone’s life a little easier."
  • "Thank you to everyone for making the whole radiation experience as pleasant as possible. Everyone is so "up-beat" and has a good sense of humor. Believe me it helps!"
  • "Excellent experience. Therapists and nurses were always very helpful, friendly, and caring. This made the treatment a breeze. The system of check-in and treatment, and also the parking permit, helped immensely."
  • "I would rate my entire experience as "A+!" The entire staff from the front to back is friendly, caring, helpful & efficient. If you have to go thru this I would highly recommend RAS radiation oncology centers. Everyone is wonderful!"
  • "The time spent answering my questions was way beyond my. Explanations about treatment, goals, side effects & alternate treatments by the physician were excellent.

RAS has received many awards including Administrator of the Year, Imaging Facility of the Year and Top Leadership Team in Healthcare